Looking for a career change which better reflects your passion? Have you ever thought about working to improve and save the lives of companion animals who are suffering in Atlanta? Take this opportunity to check us out now! LifeLine Animal Project at DeKalb County Animal Services currently has the following job openings:

 

DeKalb County Animal Enforcement Services is managed by DeKalb County Government.

Did you know a career in Animal Enforcement can be both rewarding and challenging? Due to increased awareness and national attention to combatting animal cruelty, it is becoming one of the fastest growing professions in the country! Animal Enforcement work is NEVER dull and can be quite exciting!

Available Positions:

As an Animal Enforcement employee, you would be responsible for:

  • Public health
  • Public safety
  • Law enforcement
  • Protection of pets and people with education and intervention
  • Agency interaction in communication and cooperative endeavors

To apply, visit DeKalb County's website to view current employment opportunities.

Reports to: Adoption Supervisor

The Adoptions Counselor is part of the Adoptions Team and is responsible for reviewing adoption inquiries submitted by potential adopters, receiving adoption fees, and updating the software system with information necessary to complete the adoption. The Adoption Counselor must interact with potential adopters with the utmost respect, professionalism, and compassion. This role counsels the public about potential pets for adoption and may recommend other pets to the adopter to make a good placement decision. The goal of the Adoption Team is to balance providing an enjoyable experience for the public with making the best placement decisions for the pets in our care.

Essential Duties and Responsibilities:

  • Work within the adoptions flow to ensure the team is functioning at the highest level.
  • Connect, through matchmaking, potential adopters to their future pets to best ensure positive outcomes.
  • Retrieve animals from the kennels to facilitate meet and greets with potential adopters and/or their resident pets.
  • Positive collaboration with all teams in the shelter and flexibility to learn/promote/initiate lifesaving best practices.
  • Answer emails and phone calls from the public regarding pets for adoption in a prompt, professional and informative manner.
  • Provide information to potential adopters about housetraining methods, the need for puppy/kitten follow up shots/yearly veterinary care/heartworm prevention and other pet related information.
  • Answer questions from the public about pets for adoption including the behavior of specific breeds, dog and cat behavior, pet care, whether a specific pet would be good with children or other dogs and other pertinent information.
  • Review adoption applications submitted by the public to determine if the applicant meets written adoption guidelines. Approve or deny the application for adoption in a professional manner. Ask questions of the applicant if necessary to clarify information on the adoption application.
  • Write the clinic transfer paperwork for animals that have been adopted to ensure they are spayed/neutered, microchipped, vaccinated, heartworm or combo tested, etc.
  • Properly input all information necessary for the adoption into the software system.
  • Handle adoption fees and perform cash box closing for the adoption cash box.
  • Call adopters to inform them when their adopted pet is ready for pickup.
  • Perform tasks to increase the number of adoptions which may include taking pictures and videos of adoptable pets to share with the Social Media Coordinator and place in the animal management software.
  • May be required to assist with other departments when needed.
  • Other duties as assigned.
  • Must promote LifeLine Animal Project’s policies and philosophies.

Desired Skills:

  • Excellent customer service skills, with the ability to remain compassionate and clear-minded when faced with challenging situations.
  • Extensive knowledge of dog and cat behavior, training and of animal breed recognition is also required.
  • Knowledge in animal health and well-being to include nutrition needs, resources for information, knowledge of common animal diseases.
  • Ability to identify animal species, breeds, ages and sexes. Ability to identify signs of animal illnesses and injuries. Ability to recognize common animal behavior.
  • Demonstrated personal communication knowledge to include effective phone skills, effective interviewing techniques, public speaking and ability to communicate effectively in writing and orally.

Qualifications/Educational Background:

  • Minimum of high school diploma or equivalent.
  • 1+ years of experience in animal related field.
  • Must be available to work on weekends.
  • Must pass background check and drug screening.
  • Must pass general knowledge test and animal knowledge test.

To apply, please send a cover letter, resume, and salary history to employment@lifelineanimal.org.

Reports to: Animal Care Manager

Responsible for cleaning cages and kennels, feeding animals, processing animals during intake, assisting people looking for their lost pets, and assisting customers who are interested in adopting a pet. Other duties may include washing dishes, doing laundry, unloading dog food, assisting with euthanasia, and other tasks as assigned.

Desired Skills:

  • Previous animal related employment experience required. Examples of previous experience include employment at an animal shelter, veterinary clinic, doggy daycare or other animal related business where you had hands-on experience with animals.
  • Ability to stand for extended periods of time (8 hours a day) and to bend and reach to perform assigned work activities. Ability to lift and carry 50 lbs without assistance.
  • Ability to interact with impounded dogs, cats, and other animals including vicious, stray, sick or injured animals. Ability to determine which animals are aggressive.
  • Ability to handle seeing and dealing with animals that have been abused, neglected, or treated cruelly.
  • Ability to learn/perform a variety of animal care related work activities.

Qualifications/Educational Background:

  • High school diploma or GED required.
  • Must be available to work early mornings and on weekends.
  • Must pass background check and drug screening.
  • Must have reliable transportation.

To apply, please send your resume to employment@lifelineanimal.org.

Reports to: Animal Care Manager

Responsible for supervising the kennel; training kennel personnel; ensuring the humane care of all animals impounded at the shelter and other tasks as assigned.

Essential Duties and Responsibilities:

Animal Care Duties

  • Oversee the general care of all animals housed at the shelter and perform a daily walkthrough of the kennel.
  • Oversee a daily kennel inventory of the animals housed in the facility.
  • Enforce disease control, animal health and sanitation protocols.
  • Enforce animal shelter policies and procedures.
  • Instruct kennel personnel in proper and humane handling techniques of animals.
  • Perform routine first aid of injured animals.
  • Perform and supervise euthanasia to ensure proper humane techniques are being followed. Maintain accurate drug records and logs.
  • Oversee feeding and watering of animals.
  • Oversee the intake process and ensure that policy is being followed.
  • Oversee the care of quarantined animals.
  • Other tasks as assigned.

Supervisory Duties

  • Oversee, assign and review the daily work activities of the kennel staff.
  • Order and maintain supplies and materials needed in the kennel.
  • Handle general maintenance problems at the shelter.
  • Monitor and evaluate job performance of kennel staff and handle disciplinary actions.
  • Manage the staff fairly, effectively and efficiently and serve as a model for staff.

Desired Skills:

  • Advanced animal handling skills for large and small animals.
  • Supervisory skills.
  • Effective communication, both written and oral.
  • Reporting skills - prepare and maintain routine work records and reports.

Qualifications/Educational Background:

  • A minimum of 2 years’ experience in shelter or kennel management in an animal shelter that impounds a minimum of 4000 animals a year is required.
  • Certified in humane euthanasia. Ability to properly maintain drug logs.
  • Advanced knowledge of animal behavior, habits, and husbandry.
  • Considerable knowledge of animal welfare programs.
  • Must be available to work on weekends.
  • Must pass background check and drug screening.

To apply, please send your resume to employment@lifelineanimal.org.

Reports to: Community Support Supervisor

The Community Support Coordinator plays a key role on the Community Support Team. Fundamentally, the mission of this team is to keep people and pets together. This role achieves this by working with pet owners to provide support and assistance for a wide range of pet needs. It is critical that the Community Support Coordinator approaches every community encounter with respect, kindness, and compassion, and maintains an open mind and inclusive attitude.

Essential Duties and Responsibilities:

  • Respond to pet owners requesting assistance.
  • Connect owners to community resources such as food banks, medical services, temporary boarding, fence repair, or human services programs.
  • Provide re-homing packets to owners who wish to rehome their pets. Include adoption information, meet and greet instructions, questions to ask future owners, etc.
  • Offer information and counseling on spay/neuter, training classes, vaccine, and general pet care.
  • Offer pet owners food, crates, runners, and other supplies that may be available.
  • Establish, research, and maintain partnerships with community organizations and volunteers.
  • Manage LifeLine’s Friendly Finder program in the field and at the shelter. Communicate Friendly Finder process to community residents who find stray pets (stray finders). Process Friendly Finder Foster forms, coordinate with shelter staff for animal vaccines, photos, and other intake procedures. Arrange for transport for animal to and from field location as needed.
  • Coordinate with the foster team to connect stray finders with foster volunteers on LifeLine’s foster waiting list.
  • Create FOUND flyers and post FOUND photos and descriptions on social media for animals found in the field and over-the-counter.
  • Keep records of all communications and assistance provided to owners and stray finders. Produce reports as requested.
  • Provide excellent customer service to clients, field officers, coworkers, and volunteers.

Desired Skills:

  • Compassion for animals and owners
  • Excellent customer service skills
  • Passion for serving the community
  • Clear oral and written communications
  • Problem solving
  • General animal behavior and care knowledge
  • Attention to detail and accuracy in communication, note documentation, and data entry

Qualifications/Educational Background:

  • Minimum of high school diploma.
  • Community outreach, social services, or advocacy experience.
  • Animal experience preferred.
  • Valid Georgia driver’s license.

To apply, please send a resume, and salary history to employment@lifelineanimal.org.

Reports to: Animal Care Manager

Responsible for cleaning cages and kennels, feeding animals, and processing animals during intake. Other duties may include medicating animals, assisting owners who are bringing pets, contacting owners of pets with identification, assisting in rehabilitation of and transporting animals, and other tasks as assigned.

Essential Duties and Responsibilities:

  • Properly cleaning and disinfecting dog and cat cages.
  • Properly feeding and watering dogs, cats and other animals based on age, size, weight and condition.
  • Notifying kennel supervisors or veterinary personnel of sick, injured, or pregnant animals.
  • Safely and properly handling all animals including bite quarantine animals, vicious animals and feral cats.
  • Processing dogs, cats and other animals during intake to include: entering data correctly in animal management software; vaccinating animals; deworming animals; taking pictures, scanning animals for chips and looking for ID tags; drawing blood and performing heartworm and combo tests; reading case notes to properly classify animals.
  • Updating animal management software when an animal’s status has changed or if it is moved to a new cage.
  • Euthanizing animals or assisting with euthanasia.
  • Taking specimens of rabies suspect animals.
  • Transporting sick or injured animals to offsite veterinarians or outreach events as needed.
  • Learn characteristics of basic animal behavior.
  • Other tasks as assigned.

Desired Skills:

  • Knowledge of general animal care principles and practices and ability to learn and perform a variety of animal care activities.
  • Physical skills - ability to stand for extended periods (8 hours a day), bend and reach to perform assigned work activities, and lift and carry 50 lbs. without assistance.
  • Ability to interact with impounded dogs, cats and other animals including vicious, stray, sick or injured animals. Ability to handle seeing and dealing with animals that have been abused, neglected or treated cruelly.
  • Excellent customer service skills, serving the public and colleagues with honesty and integrity.
  • Effective oral and written communication skills.
  • Ability to understand and follow a variety of oral and written instructions/procedures.
  • Ability to learn animal management software system and accurately enter information into the software system.
  • Ability to handle performing or assisting with euthanasia.

Qualifications/Educational Background:

  • Minimum of high school diploma.
  • 1+ years’ experience in animal related field preferred.
  • Certification in euthanasia may be required.
  • Drivers license may be required.
  • Must be available to work on weekends.
  • Must pass background check and drug screening.
  • Must have reliable transportation.
  • Must like animals!

To apply, please send a cover letter, resume, and salary history to employment@lifelineanimal.org.

Reports to: Client Services Director

The Placement Manager is responsible for supervising the day-to-day operations of the placement departments including Adoptions, Foster, and Rescue. This person must have the expertise to correctly answer questions from staff on proper procedures and LifeLine’s mission. They provide conflict resolution for angry clients to rectify situations in the best interest of the animal. The Placement Manager provides backup for other departments and works closely with the Animal Care and Veterinary teams on animal health and behavior to ensure adoptability of animals in our care. They are responsible for following and maintaining numerous Standard Operating Procedures.

Essential Duties and Responsibilities:

  • Schedule placement staff and fill in for absent employees when needed.
  • Review PetPoint regularly to make sure accurate memos are being entered by Placement staff. Provide reports and data analysis when requested.
  • Interview, hire, and train new employees.
  • Provide staff with performance feedback on an informal and formal basis. Conduct employee performance reviews, performance corrective actions, and discipline meetings as needed.
  • Conduct regular department meetings.
  • Provide input to Standard Operating Procedures. Ensure staff is trained and following SOPs.
  • Act as an escalation point for clients when necessary. Use judgment to balance client requests, animal needs, and LifeLine policies to create positive solutions for problems and issues.
  • Order supplies and make sure employees have resources needed to complete their duties.
  • Work with the Veterinary team to make sure animals going out through placement get proper medical care and documentation.
  • Work closely with Animal Care Managers on ideas for best marketing and placement of animals for fast movement.
  • Work with other divisions of LifeLine on projects and venues for placement of animals.
  • Be open to employee ideas and give honest and practical feedback on why an idea can or cannot be implemented.

Desired Skills:

  • Clear and effective communication
  • Knowledge in animal health and well-being to include nutrition needs, resources for information, knowledge of common animal diseases.
  • Ability to recognize common animal behavior.
  • Ability to identify animal species, ages and sexes.
  • Ability to identify signs of animal illnesses and injuries.
  • Demonstrated personal communication knowledge to include effective phone skills, effective interviewing techniques, public speaking and ability to communicate effectively in writing and orally.

Qualifications/Educational Background:

  • Minimum of high school diploma or equivalent.
  • Management experience, animal experience, shelter experience required.

To apply, please send a cover letter, resume, and salary history to employment@lifelineanimal.org.

Reports to: Clinic Manager

Assisting the veterinarian by performing health checks, surgery, and providing medications for animals.

Essential Duties and Responsibilities:

  • Perform intake on new animals including exam, vaccines, testing.
  • Examine animals in the shelter for diseases, parasites, injuries and other afflictions.
  • Assist the veterinarian with diagnostic exams and medical procedures.
  • Collect blood, urine, and stool samples as needed.
  • Prepare animals for surgery.  Monitor health during surgery and recovery.
  • Administer vaccinations and medications for animals in the clinic and kennel.
  • Perform basic first aid on injured animals.
  • Maintain cleanliness and orderliness of medication and medical equipment.
  • Clean instruments and surfaces.  Wrap packs.
  • Clean recovery and other cages in the clinic area.  Clean crates if needed.
  • Data entry of medical information, procedures, and notes.

Desired Skills:

  • Knowledge of general animal care principles and practices.
  • Ability to stand for extended periods (8 hours a day) and to bend and reach to perform assigned work activities.
  • Ability to lift and carry 50 lbs. without assistance.
  • Ability to interact with impounded dogs, cats and other animals including vicious, stray, sick or injured animals. Ability to handle seeing and dealing with animals that have been abused, neglected or treated cruelly.
  • Ability to understand and follow a variety of oral and written instructions/procedures.
  • Ability to learn animal management software system and accurately enter information into the software system.
  • Ability to communicate effectively orally and in writing.
  • Ability to learn/perform a variety of animal care related work activities.
  • Ability to serve the public and fellow employees with honesty and integrity.
  • Ability to handle performing or assisting with euthanasia.

Qualifications/Educational Background:

  • Minimum of high school diploma.
  • One+ years’ experience in animal related field preferred.
  • Must be available to work on weekends.
  • Must pass background check and drug screening.
  • Must have reliable transportation.
  • Must like animals!

To apply, please send a cover letter, resume, and salary history to employment@lifelineanimal.org.