LifeLine Animal Project at DeKalb currently has the following job openings:

  1. Rescue Coordinator
  2. Customer Service Representative
  3. Adoption Counselor
  4. Animal Help Specialist
  5. Kennel Attendant
  6. Vet Tech

Scroll down to read more information about each job and how to apply. All candidates must pass a background check and drug screening. 

Rescue Coordinator

Coordinate transfers to rescue groups. Work with Kennel staff to identify animals that can be placed in rescue.

Essential Job Functions:

  • Maintain detailed, up-to-date records for all rescue groups and rescued animals.
  • Identify, research, and recommend new rescue partners.
  • Maintain positive relationships with rescue partners.
  • Contact and coordinate the transfer of animals to out-of-state shelters. Coordinate health certificate issuance.
  • Observe and assess animal behavior. Determine best rescue partner based on animal behavior, breed, medical condition, etc.
  • Handle animals in a safe and humane manner. Pull dogs from multi-run kennels or single cages. Walk or monitor dogs in play yards. Assist with holding animals for vaccines or medical tests.
  • Answer phone calls and emails from potential rescuers in a prompt, professional and informative manner.
  • Call and/or email rescue groups about available shelter animals and assist rescue groups with animal selection.
  • Coordinate social media posts and email blasts in order to generate interest in hard-to-place animals.
  • Handle all customers in a polite and professional manner.

Skills, Knowledge and Education:

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • Excellent customer service skills
  • Extensive knowledge of dog and cat behavior, training and of animal breed recognition is also required.
  • Ability to assess animal behavior.
  • Demonstrated personal communication knowledge to include effective phone skills, effective public speaking and ability to communicate effectively in writing and orally.
  • Must be available to work on weekends.
  • Must pass background check and drug screening.
  • Minimum of high school diploma and 3+ years experience in animal related field.

To apply, please send cover letter, resume and salary history to This email address is being protected from spambots. You need JavaScript enabled to view it..

Customer Service Representative

The customer services representative position is responsible for greeting and assisting Shelter visitors (in-person or by phone or email.) This employee must use excellent, in-depth knowledge of Shelter operations, resources and procedures. Must communicate with all visitors, volunteers and coworkers with professionalism, respect and compassion. This is a full-time position. Weekly work schedule includes some weekend and evening hours.

Essential Job Functions:

  • Provide timely and accurate information to visitors.
  • Treat animals with respect and compassion.
  • Educate visitors concerning good pet ownership, LifeLine resources and DeKalb County pet requirements.
  • Perform data entry.
  • Answer phones and emails promptly. Provide accurate information or refer visitors to appropriate departments for service.
  • Complete transactions with efficiency and accuracy. Handle cash and credit transactions.
  • Maintain an organized and clean office.
  • Other duties and projects as assigned by Shelter management.

Skills, Knowledge and Education:

  • Priority on visitor satisfaction
  • Problem solving
  • Love of animals
  • Demonstrated communication excellence
  • Teamwork orientation
  • Technical capacity to use email, Shelter software applications and all office equipment
  • Cash handling and receipt balancing experience
  • Flexibility and ability to prioritize tasks

To apply, please send cover letter, resume and salary history to This email address is being protected from spambots. You need JavaScript enabled to view it..

Adoption Counselor

Responsible for counseling the public about potential pets for adoption; reviewing adoption applications submitted by the public based on written guidelines; receiving adoption fees and updating the software system with information necessary to complete the adoption. Also responsible for tasks which help to increase the number of adoptions such as photo taking and social media posts and other tasks as assigned.

Essential Job Functions:

      • Answer emails and phone calls from the public regarding pets for adoption in a prompt, professional and informative manner.
      • Provide information to potential adopters about housetraining methods, the need for puppy/kitten follow up shots/yearly veterinary care/heartworm prevention and other pet related information.
      • Answer questions from the public about pets for adoption including the behavior of specific breeds, dog and cat behavior, pet care, whether a specific pet would be good with children or other dogs and other pertinent information.
      • Review adoption applications submitted by the public to determine if the applicant meets written adoption guidelines. Approve or deny the application for adoption in a professional manner. Ask questions of the applicant if necessary to clarify information on the written adoption application.
      • Properly input all information necessary for the adoption into the software system
      • Handle adoption fees and perform cash box closing for the adoption cash box.
      • Perform tasks to increase the number of adoptions including taking pictures and videos of pets for adoption and posting on Facebook and in the animal management software.
      • May be required to assist with owner surrender counseling, rescue groups and cleaning when needed.

Skills, Knowledge and Education:

      • High School education or equivalent.
      • One to two years of experience in a veterinary clinic, hospital animal shelter or control facility.
      • Excellent customer service skills
      • Extensive knowledge of dog and cat behavior, training and of animal breed recognition is also required.
      • Knowledge in animal health and well-being to include nutrition needs, resources for information, knowledge of common animal diseases
      • Ability to identify animal species, breeds, ages and sexes. Ability to identify signs of animal illnesses and injuries. Ability to recognize common animal behavior.
      • Demonstrated personal communication knowledge to include effective phone skills, effective interviewing techniques, public speaking and ability to communicate effectively in writing and orally.
      • Must be available to work on weekends.
      • Must pass background check and drug screening.

To apply, please send cover letter, resume and salary history to This email address is being protected from spambots. You need JavaScript enabled to view it..

Animal Help Specialist

Responsible for counseling pet owners who are having difficulty with their pets.  Provide resources to keep pets with their owners – food, housing, training, etc.  Suggest resources to assist owners in rehoming their pets when necessary.  Provide customer services to all shelter visitors.  Answer questions and provide information to shelter visitor and customers.

Essential Job Functions:

      • Provide customer service – answer questions and provide information – in-person, by phone and email.

      • Make appointments for owner surrender counseling.

      • Educate pet owners as needed concerning pet behavior and possible solutions to pet problems.

      • Coordinate with LifeLine Outreach staff to learn and understand all resources available to pet owners.  Refer owners to Outreach staff when resources are available.

      • Provide food, training options, etc. to owners when available.

      • Discuss and suggest alternate options for owners to rehome their pets – rescue groups, facebook posts, etc.

      • Coordinate with DeKalb Rescue staff if appropriate when receiving a surrender animal.

      • Perform data entry.

      • Track owner interactions, follow-up with owners as needed.

      • Provide reports including number of owner contacts, assistance provided, animals surrendered or rehomed, etc.

      • Back-up and assist all positions in the Customer Service department.

      • Perform other duties as required by management.

Skills, Knowledge and Education:

      • Passion for animals and animal welfare.
      • Excellent customer service skills.

      • Ability to identify animal species, breeds, ages and sexes.  Ability to identify signs of animal illnesses and injuries. Ability to recognize common animal behavior.

      • Excellent oral and written communication skills.  Ability to educate and train adopters and staff.

      • Data entry and database knowledge and efficiency.

      • Ability to prioritize projects and schedule tasks to meet deadlines.

To apply, please send cover letter, resume and salary history to This email address is being protected from spambots. You need JavaScript enabled to view it..

Kennel Attendant

LifeLine Animal Project, Inc. is currently seeking a Kennel Attendant at the DeKalb County Animal Services facility in Decatur, Georgia. Kennel Attendants are responsible for cleaning cages and kennels, feeding animals, processing animals during intake, assisting people looking for their lost pets and assisting customers who are interested in adopting a pet. Other duties may include washing dishes, doing laundry, unloading dog food, assisting with euthanasia and other tasks as assigned.

Qualifications:

      • Previous animal related employment experience required. Examples of previous experience include employment at an animal shelter, veterinary clinic, doggy daycare or other animal related business where you had hands-on experience with animals.
      • Ability to stand for extended periods (8 hours a day) and to bend and reach to perform assigned work activities. Ability to lift and carry 50 lbs. without assistance.
      • Ability to interact with impounded dogs, cats and other animals including vicious, stray, sick or injured animals. Ability to determine which animals are aggressive.
      • Ability to handle seeing and dealing with animals that have been abused, neglected or treated cruelly.
      • Ability to learn/perform a variety of animal care related work activities.
      • Must be available to work early mornings and on weekends.
      • Must pass background check and drug screening.
      • Must have reliable transportation.
      • High school diploma or GED required.

To apply, please send cover letter, resume and salary history to This email address is being protected from spambots. You need JavaScript enabled to view it..

Vet Tech

LifeLine Animal Project, Inc. has an immediate opening for a Veterinary Assistant at the DeKalb County Animal Services facility in Decatur, Georgia. Responsible for daily care of surgical atients, assisting doctors and technicians with surgical and anesthetic procedures, and general housekeeping, this position is an excellent opportunity for an experienced assistant. LifeLine offers competitive pay, insurance benefits, paid time off and holidays to all full-time employees.

Essential Job Functions:

      • Assists with public intake and release of patients as needed.
      • Responsible for prepping patients for surgery, observing all clinic procedures to enforce sterility and safety of patients.
      • Able to monitor anesthesia, with a clear idea of abnormal conditions.
      • General duties in the operating room during surgery to assist with movement of patients, recovery of patients, and general flow.
      • Cleaning of facility and surgical pack preparation as assigned.
      • All other duties as assigned.

Skills, Knowledge and Education:

      • One to two years of experience in a veterinary clinic, hospital animal shelter or control facility.
      • Handle (on average) 30-60 dogs and cats per day.
      • Learn characteristics of animal behavior (for example: be able to identify aggressive or fearful behavior).
      • Use appropriate safety equipment for fractious or feral animals (will train) – the use of safety equipment is mandatory.
      • Must be able to work standing or sitting for 8 or more hours.
      • Able to lift and carry up to 50 lbs repeatedly throughout the day with assistance.
      • Bend and kneel repeatedly.
      • Respond quickly to a variety of medical situations.
      • Cope with death either due to surgical complication or euthanasia.

To apply, please send cover letter, resume and salary history to This email address is being protected from spambots. You need JavaScript enabled to view it..